"Good customer service - the technician arrived on time and dealt with the annual service of the system in an efficient manner offering advice where needed."
- Alan Sanderson
"The technician who attended our house in order to service, and to modify slightly, our home alarm system was very competent, courteous and helpful. I can certainly recommend BWS Security Systems."
- David Farnen
"Excellent service again - arrived exactly on time and replaced an alarm module. Nice guy, very knowledgeable."
- Ian Booth
"Annual maintenance completed, no problems reported and batteries replaced so good for another year. Excellent product and service as always."
- Clive Elks
"Outstanding customer service. I called the office to ask how to add my new router. Matt (one of the engineers) called me to explain it needed a visit. Mentioned I was going on holiday next day. He said he was close by so would come round. Within an hour it was all sorted. I’ve been a customer of BWS for over 20 years and they always excel. Everyone delivers on customer service to a high level."
- Customer near Bristol
"Very happy with BWS. Helpful, efficient and on time!"
- Mr Phillip Green, Bath
"BWS Security Systems have for 13 years provided security services to The Royal Berkshire Hospital. In my time as a security manager for this trust I have worked with this company on various works including the whole site installation of access control equipment. Our long association with BWS is due to their high level of professionalism, receptiveness to problem resolutions and dedication to the hospital as a whole and I would recommend their services to anyone."
- Mr Terry Morris, Security Manager
"BWS having been the successful bidder for a major contract we at Building Construction Solutions worked closely with their management team and found them to be professional and easy to work with. In addition BWS showed a high degree of engineering skill and carried out their duties to the full."
- Mr Neil Cahill, Partner, Building Construction Solutions
"BWS Security Systems have for 13 years provided security services to The Royal Berkshire Hospital. In my time as a security manager for this trust I have worked with this company on various works including the whole site installation of access control equipment. Our long association with BWS is due to their high level of professionalism, receptiveness to problem resolutions and dedication to the hospital as a whole and I would recommend their services to anyone."
- Mike Burns, Blood Bikes
"I would like to take this opportunity on behalf of Specsavers Optical Superstores to thank you and your team for all your support during the year. As approved contractors for our business you have helped Specsavers to develop as UK market leaders in Optical retailing and without your support this would not have been possible. We therefore wish you and your support staff best wishes for Christmas and a prosperous New Year and once again many thanks for your continued support."
- Mr Phil Lodge, Specsavers Director
"I would personally like to say thank you for your very kind donation towards fund-raising for the World Challenge Expedition to Ghana. Without this support I would not have gained this lifetime experience - thank you."
- Letisha Gollop
"I would personally like to say thank you for your very kind donation towards fund-raising for the World Challenge Expedition to Ghana. Without this support I would not have gained this lifetime experience - thank you."
- Mr R Rogers
"I would like to take this opportunity to thank BWS for the excellent service we have received this evening. Mark, the BWS engineer was excellent and resolved the problem giving us peace of mind. Again, thanking BWS for such a quality and speedy response."
- George Pittaway
"As in any business, threats to security are real and need to be taken seriously. The organisation is now extremely well protected."
- Security Manager, Toshiba Research European
'Whilst in contact with you, may I just praise the efficiency, friendliness, attitude and patience of the men that have come to work on the alarm system. This is genuine thanks and praise – not just false gushing!! They are so approachable, understanding pleasant efficient and tidy! Having an alarm is essential but has it's advantages and disadvantages. Having people in who are both technical and 'human' makes a real difference and since I have started being on site when theses people are needed at 61, I can now see what my mother is talking about so THANK YOU from her and especially from me as it is good to know she feels and is safe and secure for all our sakes!"
- Security Manager, Toshiba Research European
"My alarm system was some years old and I approached BWS for a quote to upgrade. The quote was competitive and it helped that they were supplying equipment supplied and manufacturered within the UK. The engineer, Kieron, arrived on the appointed day and completed the task, which was not without its challenges, with respect for our property. Other than a bit of hoovering the house showed no sign of him being there. I'm very pleased with their work and recommend them to anyone needing a new or an upgrade to their security system."
- Mark Nicholson
"Helpful reliable service, would recommend and use again."
- Lauren Knott
"Excellent service always. Most recently needed an urgent repair and the engineer was with me in an hour."
- Chris Hutchison
"Just had our annual service out of the blue as there was a spare appointment available. The knowledge and friendliness of the specialists who service our system is always much appreciated and welcome!"
- Ian Davy
"Routine yearly maintenance of alarm system. Engineer arrived exactly on time. Friendly, helpful person, gave excellent advice on additional work being considered. Completed work in a professional manner with minimal disruption."
- Customer in Bristol
"The engineer, Paul, has done our annual maintenance check for 5 years and has always been on time, very efficient and gives you confidence in the system. Enjoyable to have him do the work and tell us what he was doing and what might be needed by the next annual review. Thank you."
- Customer in Bristol
"John Andrews did all of the work on-site at Clifton Heights tower block for our recent CCTV upgrade. I was so happy with the work completed that I put him forwards to the landlord for another site in Exeter, Devon. All work was completed without any issues - highly recommended."
- Mr Callum Francombe, Clifton Heights Bristol
"John Andrews did all of the work on-site at Clifton Heights tower block for our recent CCTV upgrade. I was so happy with the work completed that I put him forwards to the landlord for another site in Exeter, Devon. All work was completed without any issues - highly recommended."
- Mr Summers, Facilities Systems Engineers, Airbus
"The nature of our business means it is imperative that any service provider can give immediate back-up on 24hr basis with a quick service turnaround. In this respect, the service provided by BWS has always been first class, and I'm sure our partnership will continue for many future years. We would recommend this firm highly."
- Mr K Randall, Operations Manager, The Mall Galleries Shopping Centre
"BWS Security Systems have for 13 years provided security services to The Royal Berkshire Hospital. In my time as a security manager for this trust I have worked with this company on various works including the whole site installation of access control equipment. Our long association with BWS is due to their high level of professionalism, receptiveness to problem resolutions and dedication to the hospital as a whole and I would recommend their services to anyone."
- Mr M Lambourne, Vodafone
"I would like to take this opportunity on behalf of Specsavers Optical Superstores to thank you and your team for all your support during the year. As approved contractors for our business you have helped Specsavers to develop as UK market leaders in Optical retailing and without your support this would not have been possible. We therefore wish you and your support staff best wishes for Christmas and a prosperous New Year and once again many thanks for your continued support."
- Mr & Mrs Dicker
"I wanted to acknowledge the exceptional service I have received today.
I phoned to enquire how to add my new router to my alarm system. Your service team arranged for one of your engineers (Matt) to call me, which he did. He explained that it would need an engineer visit. When I said I was due to go on holiday on Saturday he said he was in the area so would come and resolve the problem. An hour later all was done. He is an absolute credit to your company so I wanted to make sure you know. Thanks again Matt!"
- A Reynolds, Bristol
"I’d just like to say that the two guys who fitted our CCTV this morning did a fantastic job in horrible weather to be working outside.
The video quality of the cameras and the facilities offered by the network recorder are outstanding - to be able to view the video on an iPad is amazing.
I think this is a fantastic value for money system, and I am glad I asked you, with your experience, to install it rather than going for a DIY system."
- G Lindsay, Bristol
"During our complete revamp at our George Street offices in Bath, we set out a contact to find the perfect security company to upgrade our intruder alarm system. BWS Standfast were the successful bidder, and we were delighted with the professional approach throughout the entire process. We highly recommend BWS Standfast to anyone seeking this kind of service. Thank you."
- Andrews Estate Agents
"Good customer service - the technician arrived on time and dealt with the annual service of the system in an efficient manner offering advice where needed."
- Alan Sanderson
"Excellent service received from BWS Standfast. Competitively priced, quick service and the engineer Kevin was great; very professional and courteous. Would recommend this company for all your alarm system needs."
- Gilly R
"Excellent service received from BWS Standfast. Competitively priced, quick service and the engineer Kevin was great; very professional and courteous. Would recommend this company for all your alarm system needs."
- Jean Gomer
"Excellent and professional attitude to job and customer care. Always efficient and reassuring. Would definitely recommend BWS Standfast."
- Customer in Bristol
"It's very important to our customers and staff that they feel safe and secure during their visit to our store and the desecrate measures now employed ensure this. This cost efficient update also provides offsite monitoring whereby approved viewing of the store can take place 24 hours a day. This FOC added feature is invaluable for security monitoring and the efficient running of the business."
- Mr Phil Lodge, Specsavers Director
"In September this year Wiltshire Fire & Rescue Service put out to tender a complete CCTV system and external door access control to our 24 operational fire stations within Swindon and Wiltshire. BWS Security were the successful bidder for the contract and from the first meeting with Nigel Cox and his team we were confident the contract would be professionally installed and completed to our timescale. This has been completed to a high standard on time and I have no hesitation in giving BWS a reference."
- Mr Phil Lodge, Specsavers Director
"BWS Security has demonstrated a commitment to TDSi's product line by attending TDSi training and accreditation courses run at our UK head office. Further, BWS Security is committed to maintain this accreditation by ensuring that a sufficient number of their staff maintains their knowledge of TDSi products."
- Mr John P. Davies, Managing Director
"BWS Security Systems have for 13 years provided security services to The Royal Berkshire Hospital. In my time as a security manager for this trust I have worked with this company on various works including the whole site installation of access control equipment. Our long association with BWS is due to their high level of professionalism, receptiveness to problem resolutions and dedication to the hospital as a whole and I would recommend their services to anyone."
- Peter Randall, Resource Manager
"I would like to take this opportunity on behalf of Specsavers Optical Superstores to thank you and your team for all your support during the year. As approved contractors for our business you have helped Specsavers to develop as UK market leaders in Optical retailing and without your support this would not have been possible. We therefore wish you and your support staff best wishes for Christmas and a prosperous New Year and once again many thanks for your continued support."
- Mr. & Mrs. Georgiou
"Thank you so much for agreeing to provide a ride in your Atom as a silent auction prize for survive, I am sure it will be very popular! I will send you information about the event and charity you are supporting so you can see where the money made from your kind donation will go."
- Becca Grimes
"We are pleased with the alarm system installed by Alan a few weeks ago. All is working very well – most impressed."
- Roy Marshall
"We love our alarm, BWS were excellent and did a great installation as well as showing us how easy it was to use. We would recommend them to anyone."
- Keith & Jenny Randall
"BWS Standfast have helped us to achieve our goal of providing the highest standards of security and fire needs for all our customers."
- Mr R Pring, Exel Logistics
"This is a very technical fire system, but it has been a job well done. Their client liaison was very good and they stayed with it all throughout the installation process, into the system's ongoing development, and into the aftercare of service and maintenance. We are looking at further expansion and look forward to continuing our association with this very professional company."
- Security Manager, Toshiba Research European
"We are pleased with the alarm system installed by Alan a few weeks ago. All is working very well – most impressed."
- Security Manager, Toshiba Research European
Stay ahead. Protect your property.
Speak to the BWS Standfast experts today to find out more about how we can help.
Since establishment in 1988, BWS Standfast have worked tirelessly to provide exceptional service and quality to our clients. We aim to deliver the highest possible levels of performance.
sales@bwsgroup-uk.com
BWS Standfast
Registered in England and Wales. Company Number. 03851779
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